Support

Report Issue

Use this checklist when a third-party stream fails, metadata is wrong, the layout breaks, or you need to flag abusive or dangerous content.

Issue queue

Support [email protected]

Legal / DMCA [email protected]

Before you write

Try quick fixes

Hard refresh the page (Ctrl+F5 or Cmd+Shift+R).
Try another browser or private window to rule out extensions.
Toggle another third-party server or player option when the UI offers it.

One report per distinct bug

If a whole category of pages fails, say so once with examples. If a single episode is broken, send that URL only—duplicates slow triage.

What to include in your report

Broken playback

Exact watch page URL.
Movie vs TV episode (season and episode number for series).
Third-party provider or server name shown in the player, if available.
Browser + version, OS, phone model if mobile.
Error text on screen, if any; approximate local time (with timezone).

Wrong metadata or missing episode

Link the VEXIO title page. List what is incorrect: release year, runtime, cast, artwork, episode order, etc., and the correct information with a trustworthy reference if you have one (official site or TMDb-style ID).

Site or layout bug

Describe the expected vs actual behavior. Note viewport width or attach a screenshot. Watching should work without registration, so tell us if a page incorrectly asks you to log in before playback.

Safety, harassment, or illegal content

Do not include personal data unrelated to the report. Provide URLs, time, and a factual description. We may preserve logs in line with our Privacy Policy where permitted.

After you send

What happens next

Reports are grouped by type. Widespread third-party provider failures and broken watch pages are prioritized. We may update links, change provider options, or fix catalogue data silently without replying to every sender.