When the Aguascalientes branch of Olimpo loses one of its biggest accounts, Jero accompanies Juana on a peculiar field trip to retrieve it. Aniv takes charge of the office and implements measures to make up for the lost revenue. Meanwhile, Sofi and Memo take advantage of the chaos to "play hooky."

It's International Handwashing Day, and all eyes are on Olimpo as it attempts to break a record. Memo and Sofi organize the troops, while Aniv scares the attendees. Meanwhile, Jero receives an unexpected visit from Juana, who, to his surprise, does not come alone. This places Jero in a high-stakes dilemma, forcing him to make a choice that could reshape the office's future for good.